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ISO 9001:2015- QUALITY MANAGEMENT
ISO 9001:2015 is an international standard for Quality Management Systems (QMS).
What is ISO 9001:2015- QUALITY MANAGEMENT ?
ISO 9001:2015 is an international standard for Quality Management Systems (QMS). It lays forth a structure for increasing quality and a vocabulary of understanding for any business that wants to produce products and services that consistently fulfil the customer needs and expectations as well as other concerned parties in the most effective way available. All of the procedures, assets, resources and cultural norms that support the aim of organisational efficiency and customer satisfaction are included in the QMS. The most recent version (ISO 9001:2015) succeeds ISO 9001:2008, which was first published in 1987.
ISO 9001:2015 does not specify what an organization’s goals should be or how they should be met. To put it another way, it doesn’t teach someone how to operate their company. It’s a flexible standard that allows any company to determine its own goals and how they should comply to the standard. ISO 9001:2015 establishes guiding principles for reducing costs, increasing opportunities, meeting regulatory standards, and assisting enterprises in expanding into new markets where clients desire ISO 9001 certification(last point is becoming increasingly important for firms operating with or with the government, as well as suppliers in automotive and private OEM (Original Equipment Manufacturer) settings.
ISO does not issue ISO 9001:2015 certificates. Instead, companies hire an external certification authority to audit their QMS for compliance with ISO standards. Organizations of any size, even those without dedicated Quality resources, can certify to this standard.
Why a New Version?
All ISO standards are reviewed on a regular basis to ensure that they are current and relevant to the needs of enterprises all over the world. ISO 9001 underwent its most recent major modification in 2008While it may not seem like a long time ago, the exponential expansion in consumer access to technology, products, and services, as well as the breadth and complexity of the global supply chain, required ISO to update 9001 to satisfy numerous new needs Customer expectations for products and services, as well as the impact on the brand reputations of firms that can satisfy them, are increasing by the day, and ISO 9001 is required to satisfy these higher expectations.
Characteristics of ISO 9001:2015
The eight key principles that form the fundamental characteristics of Quality Management:
Customer satisfaction and customer attention
People's involvement in leadership
Process based Approach
A methodical management strategy
Continual development of Organisation as well as Employees
Approach to decision-making that is based on facts
Supplier relationship that benefits both parties
Relationship with Employees
Why ISO 9001:2015 is Important?
The ISO 9001:2015 standard lays out the standards for a quality management process. It can be used by any organisation, large or small, regardless of its field of activity. Over one million firms and organisations in over 170 countries have certified ISO 9001:2015.
This standard is founded on a variety of quality management principles, including a strong customer focus, top management motivation and involvement, a process-oriented approach, and continuous improvement. The ISO quality management principles discuss these principles in further depth. The ISO 9001:2015 standard assures that customers obtain consistent, good-quality products and services, that has various commercial benefits.
Benefits of ISO 9001:2015 to Business :
Here are some of the benefits of ISO 9001: 2015 to the Business Enterprises:
1
Internal management that is more effective.
2
A globally accepted standard.
3
There is less wastage.
4
Consistent outcomes that is assessed and tracked.
5
It's appropriate for both small and large businesses.
6
Improved service quality as a result of increased efficiency, productivity, and profit.
Benefits of ISO 9001:2015 to Customers :
Here are some of the benefits of ISO 9001: 2015 to the Customers:
A
Errors are minimized.
B
Reporting and communication are improved.
C
Product and service of higher quality.
D
There is less wastage.
E
Internal management that is more effective.
F
It's appropriate for both small and large businesses.
Certification Process
The certification process will include the following essential stages:
Initial evaluation is to determine whether the standard's mandatory requirements are being satisfied.
The second assessment entails analyzing the system's effectiveness and confirming that the management system is in place and working.
The corrective measures are evaluated at this point (if any). Following that, certifications are suggested.
An external panel reviews the files before making a certification decision.
The client is notified of the successful certification and a certificate is issued.
Verdict
ISO 9001:2015 establishes a global standard for Quality Management Systems and assures that they are effective for products, services, and global supply chains. ISO 9001:2015 encapsulates the finest practises of Quality Management and Quality certification, whether a firm is just getting started with a QMS or upgrading to the 2015 standard.
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